The Costa Rica phone company announces changes in important phone numbers

ICE, our telecommunications company in Costa Rica, for now the only phone company until the competition hopefully next year will be able to start competing, sent out a communication about the change of the important phone numbers.

In response to resolution RCS-590-2009 and press release Friday November 5, 2010 of the Superintendence of Telecommunications (SUTEL), in which it is stated that the special service phone numbers change from 3-4 digits, From January 11, 2011, ICE announced its customers the new numbers should be dialed to access their services:

Add a "1" as a first digit 

SERVICE	ACTUAL number	NEW number
National numbers collect call	110	1110
Oficial time of Costa Rica	112	1112
Phone book assistance	113	1113
ICE customer service	115	1115
International calls through operator	116	1116
Report phone and Internet problems ICE	119	1119
Help and support desk for disabled	137	1137
Automatic alarm clock	146	1146
Information Pre-paid Kölbi	150	1150
Yellow Pages	155	1155
Questions about your phone bill	187	1187
Internet RDSI through ICE	188	1188
Your voice mail (same phone)	190	1190
Your voice mail (different phone)	191	1191
Cell phone customer service ICE	193	1193
Calling card Colibrí	197	1197
Calling card Viajera	199	1199

Add a "0" as a second digit 

Information International Calls	124	1024
Report Power Damage/problems	126	1026

The 9-1-1 emergency number, and the services 800, 900 and 905, remain unchanged

The change to four digits reported by the SUTEL includes not only the numbers and information management used by ICE, but also those used to communicate with other entities of public interest as the Supreme Electoral Court (TSE), National Board for Children (PANI) and National Children's Hospital, among others.

As customers become familiar with new numbers, ICE enabled a message to remind the new format, if you call the special number incorrectly.